Operating Model
Contract logistics
Last-Mile Delivery Software for Contract Logistics
Third-party logistics (3PL) operators win contract logistics tenders on price and service. They lose them when they can't prove delivery performance to the brand sitting above the contract. Tarot Routing is 3PL route optimisation software built to close that gap: proof of delivery, live visibility and contract logistics delivery management in one platform, so a data gap never costs you a renewal.
Plan and Optimise Every Client's Routes
Run multiple client contracts across multiple sites with one fleet in one platform. Tarot Routing optimises routes across your entire fleet in minutes, accounting for customer time windows, vehicle capacities, driver shifts and client-specific constraints. When a client adds an urgent job, add the stop and re-optimise without pulling drivers off the road to reroute them manually.
Proof of Delivery That Protects the Contract
Contract renewals are won and lost on data, not just service. When a client or their customer disputes a delivery, or a job fails and needs re-delivery, you need the answer in seconds, not a phone call to the driver. Tarot captures barcode-level proof of delivery on any iOS or Android smartphone: photo, signature, sign-on-glass and barcode scan, timestamped, geotagged and stored against every job. Exceptions and failed attempts are recorded the same way, with reason codes, photos and notes captured at the point of the event rather than reconstructed later, so an SLA dispute has a record behind it.
One of our contract logistics customers, a major European 3PL, increased delivery volume by 40% while growing its fleet by only 10%, with no drop in service levels. No new hardware required: the Driver App runs on any standard iOS or Android smartphone, including offline, so records are captured even when coverage drops out at a depot or loading dock.
Give the Brand You Distribute For Real-Time Visibility
The brand you distribute for expects the same visibility their own operations team would have. With Tarot, they get it. End recipients receive automated notifications at key milestones: Out for Delivery, You're Next, Delivery Complete, along with a live tracking link and real-time AI-powered ETA. Your client's team sees the same view, so a status query never turns into a phone call to your operations desk.
Multi-Client Reporting and Live Visibility for Your Operations Team
Each client contract, and site, can run as its own environment inside Tarot: separate reporting, separate performance data, separate visibility, all under one parent account, while each client sees only their own data. Planners manage every contract from a single dashboard, tracking GPS breadcrumbs and planned versus actual progress as it happens, not at the end of the day when drivers debrief. When a delivery runs late on a time-critical contract, your team knows before the client does, and when a client asks for SLA or performance reporting, it's ready without your team pulling it together from spreadsheets.
3PL Delivery Management Software — Frequently Asked Questions
Is Tarot Routing a WMS or TMS?
No. Tarot Routing is delivery management software for the last-mile leg: route optimisation, proof of delivery, live tracking and SLA reporting for the run from your warehouse door to the end customer. It doesn't manage warehouse inventory, storage or long-haul freight, and it's built to sit alongside your existing WMS or TMS, not replace it. If you're running 5 to 200 vehicles and need to prove delivery performance to a client or brand, this is the layer that does it.
How does Tarot Routing help 3PLs win and retain contract logistics tenders?
Tenders and renewals increasingly come down to data, not just price. Tarot gives contract logistics operators barcode-level proof of delivery, automated customer notifications, live tracking and real-time fleet visibility as standard, then integrates with your existing systems e.g. WMS or TMS. You stay in the tender, then win or retain it on price and service, without having to invest in a new ERP.
Can Tarot Routing manage multiple client contracts from one platform?
Yes. Each client contract can run as its own environment inside Tarot, with separate reporting and performance data, all managed from one parent account. Your operations team plans and monitors every contract from a single dashboard, while each client sees only their own data.
How does proof of delivery work for contract logistics operations?
Drivers use the Tarot Driver App on any iOS or Android smartphone to capture photo, signature, sign-on-glass and barcode proof of delivery at every stop. Every record is timestamped, geotagged and stored against the job. When a client or their customer queries a delivery, your team can produce the full proof in seconds.
How does Tarot Routing compare to enterprise logistics platforms like Locus, Descartes or Paragon?
Enterprise platforms are built for 500+ vehicle fleets, with six-figure contracts and long implementation projects. Tarot gives contract logistics operators running 5 to 200 vehicles the same route optimisation, proof of delivery and visibility capability, live within 30 days, at a price built for that scale.
Can our clients see delivery status and performance in real time?
Yes. End recipients get automated SMS and email notifications at key milestones (Out for Delivery, You're Next, Delivery Complete) with a live tracking link and real-time AI-powered ETA. Your client's own team can see the same delivery and performance data, so status queries don't need to come through your operations desk.