Blog

Insights, tutorials and release notes from the Tarot Routing team.

Route Segments constraint in Tarot is now live.
Tutorial

Delivery route sequencing: putting the right Jobs first (or last)

Control which Jobs come first and last in an optimised route, without artificial time windows. How Route Segments work in Tarot Routing.

Customer replying to a delivery tracking link, with the message appearing for the planner in Tarot Routing and the driver in the Tarot Driver App
Tutorial

Two-Way Delivery Communication: How to Use Customer Communications in Tarot Routing

Tracking links tell your customer where the delivery is. They don't tell you the driveway is blocked. Here's how to set up two-way delivery communication in Tarot Routing.

Tarot Routing Planner Mode scenario map showing colour-coded delivery routes on a mobile phone
Tutorial

Planner Mode in the Driver App, Route Planning in Your Pocket

Tarot Routing's Planner Mode is now live in the Driver App. Log in as a planner, view your scenarios and runs on a map, reassign jobs and units on the fly, and track progress, all from your phone. Here's exactly how it works.

Double-page spread of MHD Supply Chain magazine featuring an article on traffic aware route optimisation in last mile delivery.
Insight

Traffic-Aware Route Optimisation: Planning Around Real-World Congestion

Most route optimisation software assumes roads behave the same way all day. They don’t. Here’s why traffic-aware optimisation is harder than it looks.

Tarot Driver App overlay on Android — floating Tarot insert displayed over Google Maps navigation, allowing drivers to quickly return to the Delivery Checklist screen in Tarot Routing to complete proof of delivery.
Release Note

🚗 Driver App Overlay – Navigate Smarter on Android

New in the Tarot Driver App: Android users can now use an on-screen overlay to switch seamlessly between navigation and delivery checklists. Stay efficient and complete deliveries faster with Tarot Routing.

Customer receiving out-for-delivery and you’re-next text messages from John’s Toy Store on their iPhone at home.
Insight

Best Practices for Customer Delivery Communication in 2025

As the 2025 delivery season approaches, it’s the perfect time to review how you communicate with customers. Discover best practices for delivery notifications, SMS updates, and AI-powered automation to reduce failed deliveries and improve customer satisfaction.

How to send an SMS through Tarot Routing from the Driver app
Tutorial

📱 How to Enable and Use Driver SMS in Tarot Routing

Learn how to enable Driver SMS from Tarot Routing so your drivers can update customers through the platform using your organisation’s SMS platform. It’s just the beginning of the new Tarot Communications module.

Driver location history now appears as GPS breadcrumbs in Tarot Routing
Release Note

🌍📦 Releases 2.1.13 + 2.1.14: Smarter Maps, Personalised SMS

Platform releases 2.1.13 and 2.1.14 went live in September 2025, delivering major visual and usability upgrades to Tarot Routing. With brand-new Tarot map tiles, smarter timeline tools, multi-image delivery checklists, and improved GPS tracking, planners and drivers alike will notice smoother, faster workflows across the platform and app.

Release 2.1.10 banner over delivery vans on a misty road, listing multi-job selection, the tracking timeline, multiple notification email addresses and bug fixes
Release Note

🚀 Release 2.1.10 – Smooth Navigator

All the good stuff in Platform release 2.1.10

Five jobs selected on the Tarot Routing map with the Send Jobs to Run menu open, listing the London runs
Tutorial

How to Select Multiple Jobs from the Map in Tarot Routing

New Feature: multi-selecting Jobs directly from the Map using SHIFT + Click and Drag.

Delivery Checklist Submission
Release Note

February 2025 - Release 2.1.9 Notes

New Tarot Routing Features and Improvements in our February 2025 release 2.1.9

Tarot Routing Delivery Checklist Config Page
Tutorial

How to Create and Use Start Route Checklists in Tarot Routing

Start Route Checklists in Tarot Routing allow Users to gather important Proof information before commencing a Route