Industry
Courier delivery management
Courier Delivery Management Software
Independent and regional couriers are better on service and price. But they lose tenders when they can't show the delivery visibility and proof of delivery that retailers, distributors and 3PLs expect as standard. Tarot Routing is the courier delivery management software that closes that gap — without the enterprise price tag.
Plan and Optimise Every Courier Run
High stop counts, mixed residential and commercial drops, multiple drivers and tight delivery windows? Tarot Routing optimises your entire fleet's routes in minutes, accounting for customer time windows, vehicle capacities, driver shifts and territory boundaries.
Most customers plan routes up to 10x faster and typically drive 30% less. When a last-minute job comes in, add the stop and re-optimise without pulling drivers off the road to reroute them manually.
Proof of Delivery That Wins You a Seat at the Table
Logistics contracts are won on price and service levels. But independent couriers get eliminated before that conversation even starts when they can't demonstrate proof of delivery, data visibility and system connectivity that procurement teams require as a baseline.
Tarot captures barcode-level proof of delivery on any iOS or Android smartphone. Photo, signature, sign-on-glass and barcode scan, timestamped, geotagged and stored against every job. When a client or their customer queries a delivery, your team has the answer in seconds.
Tick the PoD and visibility box. Then win the contract on your own terms.
Give Clients and Recipients Real-Time Visibility
National carriers offer their clients live tracking and automated delivery notifications as standard. With Tarot, so can you.
End recipients receive automated SMS and email notifications at key milestones. Out for Delivery, You're Next, Delivery Complete. A live tracking link and real-time AI-powered ETA updates continuously as the driver moves through the run.
Your clients get the same visibility. When they ask where a job is, the answer is already in front of them, without your team fielding the call.
Real-Time Fleet Visibility for Your Operations Team
Planners see every driver, every job and every delivery in real time from a single dashboard. Track GPS breadcrumbs, monitor planned versus actual progress, and identify exceptions as they happen, not at the end of the day when drivers debrief.
When a driver is running late on a time-critical job, your team knows before the client does. And when a client calls to ask about a delivery, your team has the answer without picking up the phone to the driver.
Manage Exceptions and Failed Deliveries
Failed first attempts and on-road exceptions are a daily reality in courier operations. Drivers record exceptions, re-delivery requirements and recipient unavailability directly through the Tarot Driver App. Reason codes, photos and notes captured at the point of the event, not reconstructed at the end of the day.
Every exception is logged, timestamped and stored against the job, giving your operations team a clear picture of what happened and your client a record they can rely on.
No New Hardware Required
The Tarot Driver App runs on any standard iOS or Android smartphone. No proprietary scanners, no company-issued hardware, no IT overhead getting drivers set up before their first run.
Drivers are up and running in minutes on the device already in their pocket. And because the Driver App works offline, delivery records are captured in basements, loading docks and anywhere else coverage drops out.
Courier Delivery Management Software — Frequently Asked Questions
What types of courier businesses use Tarot Routing?
Tarot Routing is used by independent and regional courier companies running their own driver fleets — from same-day local couriers to multi-depot operations running planned last-mile distribution routes on behalf of retailers, distributors and 3PLs. The platform is built for operations running between 5 and 150 vehicles.
Can Tarot Routing handle high stop counts for courier operations?
Yes. Tarot is built for multi-stop courier routes. The optimiser accounts for delivery time windows, vehicle capacity, driver shift times and territory boundaries across your entire fleet simultaneously. For most operations, routes are optimised in minutes. Planners can add stops and re-optimise on the fly without disrupting drivers already on the road.
How does Tarot capture proof of delivery for courier jobs?
Drivers use the Tarot Driver App on any iOS or Android smartphone to capture photo, signature, sign-on-glass and barcode proof of delivery at every stop. Every record is timestamped, geotagged and stored against the job in Tarot. When a client or their customer queries a delivery, your team can pull up the full proof in seconds.
Can our clients see the status of their deliveries in real time?
Yes. Tarot sends automated SMS and email notifications to end recipients at key delivery milestones and provides a live tracking link with a real-time AI-powered ETA. Your operations team has the same real-time view — every driver, every job, every delivery — from a single dashboard. When a client asks where a delivery is, your team has the answer immediately.
How does Tarot Routing help courier companies win 3PL and distribution contracts?
Logistics contracts are won on price and service levels — but independent couriers get eliminated from tenders before that conversation starts when they can't demonstrate proof of delivery, data visibility and system connectivity. Tarot gives independent and regional couriers those capabilities as standard: barcode-level proof of delivery, automated customer notifications, live tracking links and real-time fleet visibility. You stay in the tender. Then you win it on your own terms.
How does Tarot Routing handle failed delivery attempts and exceptions?
Drivers record failed attempts and exceptions directly through the Tarot Driver App at the point of the event. Reason codes, photos and notes are captured immediately rather than reconstructed at the end of the day. Every exception is timestamped, logged and stored against the job — giving your operations team an accurate record for client reporting and feeding directly into re-delivery planning.