Feature

Driver app

Delivery Driver App for Last-Mile Fleets

The Tarot Driver App is the field component of Tarot Routing. It gives your drivers everything they need to work through their run — scanning, proof of delivery, navigation, two-way communication with planners, and customisable vehicle checklists — all on the device already in their pocket. No proprietary hardware. No expensive scanners. No IT headaches getting drivers set up before they hit the road.

Works on Any iOS or Android Smartphone

Your drivers don't need a company-issued device to use Tarot. The Driver App runs on any standard iOS or Android smartphone — no proprietary hardware, no expensive scanners, no special equipment to procure or manage.

The Tarot Driver App was built to comply with GDPR and equivalent data privacy legislation. Location tracking only occurs while a driver has a runsheet loaded — the moment the run is complete and the runsheet is closed, tracking stops. Your drivers' movements outside of work hours stay private.

Tarot Driver App on a smartphone, showing today's run on the home screen and the runsheet listing each stop

Works Offline — Everywhere You Deliver

Unreliable mobile coverage shouldn't mean missing delivery records. The Tarot Driver App works fully offline. Drivers can scan parcels, capture proof of delivery and complete their run whether they're in a basement carpark, a remote rural area, or anywhere else coverage drops out.

Delivery data is stored on the device and syncs automatically when the phone is back in range. Nothing is lost. Nothing needs to be re-entered.

Tarot Driver App scanning a parcel in airplane mode, and the queue of scans waiting to sync when the phone is back online

Barcode Scanning and Proof of Delivery

Drivers scan parcels at load and at delivery — at item, box or container level. Photo capture and customer signature are recorded on the same device. Every proof of delivery record is timestamped, geotagged and stored against the delivery record in Tarot.

For operations without barcoded stock, the Driver App also supports a checklist mode — drivers work through a list of items to confirm delivery, ticking off each one rather than scanning.

Tarot Driver App scanning a parcel barcode at delivery, then capturing the customer's signature

Navigation and Real-Time Planner Communication

The Tarot Driver App integrates with your drivers' preferred navigation app — Google Maps, Waze or Apple Maps. It doesn't replace navigation; it puts the next stop, job details and communication tools alongside whichever nav app your drivers prefer.

Drivers and planners communicate in real time through the app. No driver group chats. No phone calls to find out where someone is or whether a delivery was made.

Tarot Driver App runsheet listing each stop's time window and address with a navigation link, and a conversation with the planner

No Logins, No Passwords, No Accounts to Manage

Driver turnover is a reality in last-mile logistics. Managing driver accounts and passwords across a rotating workforce wastes time and creates support overhead.

Tarot dispatches runs to drivers via QR code, or by sending the driver a link via email or SMS. Drivers open the link on their phone and their run is immediately available — no username, no password, no account required. When a driver leaves and a new one joins, there's nothing to set up and nothing to revoke.

Driver scanning a runsheet QR code, and the run opening in the Tarot Driver App with no login

Customisable Vehicle and Safety Checklists

Pre-departure and post-run checklists are built into the Driver App and fully customisable to your operation. Your team builds the checklist that matters for your fleet — vehicle safety, cold chain compliance, load checks, or any other operational requirement — and drivers complete it on their device before leaving the depot.

Responses are logged against the run. Your operations team can see completions in real time, not at the end of the week when the paper forms come back in.

Driver completing a customisable vehicle safety checklist in the Tarot Driver App
Common questions

Delivery Driver App — Frequently Asked Questions

Do drivers need a company-issued device to use the Tarot Driver App?

No. The app runs on any iOS or Android device — including a driver's personal phone. There's no proprietary hardware or special equipment required. The Driver App was also built to comply with GDPR and equivalent data privacy laws: location tracking only occurs while a driver has a runsheet loaded, and stops automatically when the run is closed.

What happens if a driver loses mobile coverage mid-run?

The Tarot Driver App works offline. If a driver moves into an area without coverage, they can continue scanning, capturing proof of delivery and completing their run as normal. All data is stored on the device and syncs automatically when the phone reconnects.

What proof of delivery methods does the Driver App support?

The Driver App supports photo capture, customer signature and barcode scanning at item, box or container level. For operations without barcoded stock, the app also supports a checklist mode — drivers tick off items rather than scanning. Every proof of delivery record is timestamped, geotagged and stored against the delivery record in Tarot.

Does the Driver App include turn-by-turn navigation?

No. The Driver App integrates with your drivers' preferred navigation app — Google Maps, Waze or Apple Maps — so drivers use whichever app they already know. Tarot handles the delivery job details, scanning and communications alongside navigation, not instead of it.

How do drivers get their run assigned to them?

Tarot dispatches runs via QR code, or by sending the driver a link via email or SMS. Drivers open the link on their phone and their run is immediately available — no account, username or password required. This makes it straightforward to onboard new drivers quickly and means there are no accounts to deactivate when drivers leave.

Can we use our own vehicle checklists in the Driver App?

Yes. Checklists are fully customisable. Your team builds the pre-departure and post-run checks that matter for your operation — vehicle safety, cold chain compliance, load verification, or any other requirement. Driver responses are logged against the run and visible to your operations team in real time.

See your delivery day in Tarot

Book a Demo