Building your own planning tool? The Optimisation Engine plugs into your software. Connecting your systems to Tarot Routing? Every Business and Enterprise plan includes full API access.
Routes are optimised using typical traffic for the time of day.
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Separate driver start and end locations
Set a different end address, such as a driver going straight home after their last job, and the route is optimised for it.
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Driver shifts
Set the time each driver must finish by. If there are more jobs than the shifts allow, the extras are left unserved rather than making drivers late.
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Driver breaks
Add lunch or legally required breaks for each driver. Fixed breaks happen at a set time; floating breaks fit around the work, such as "a 30-minute break between 1pm and 3pm".
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Custom optimiser stopping criteria
The optimiser works well by default. If you need a result faster, or can wait longer for a better one, set a time limit, an improvement threshold per second or an improvement interval.
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Real-time re-optimisation
Re-optimise the rest of the route for one or all drivers, even after they have started delivering.
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Time windows (VRPTW)
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Exclusion windows
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Route segments: jobs first or last on a route
Put chosen jobs at the start or end of a route without artificial time windows. Several start or end jobs form a block that's optimised within itself. Set it per job, or as a default for a client.
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Parcel size and vehicle capacity (CVRP)
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Multi-dimension capacity
Set capacity limits on several dimensions at once, such as number of pallets and weight.
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Logical and dynamic capacity
For vehicles with reconfigurable layouts, such as 4 pallets and 1 bike, or 1 pallet and 8 bikes.
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Pickup and delivery (PDP)
For couriers and other operations where items (or people) are picked up and delivered on the same run.
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Pickup and delivery with capacity
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Priority jobs
When there aren't enough drivers for every job, priority jobs are served first.
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Types
Control which drivers and vehicles can do which jobs: refrigerated deliveries, qualified technicians, large parcels that need a tail lift, a driver the customer asked for, or only small or electric vehicles in city centres.
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Logical types
Express complex business rules about which drivers and vehicles can do which jobs.
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Adjust driver speed
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Time, distance or cost objective
Choose what the optimiser minimises: driving time, driving distance, or total cost based on your cost per km, hour, stop and run.
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Optimise for fewest vehicles
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Optimise fairly between drivers
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Territories
If you have fixed delivery zones or territories, the optimiser keeps each route within them.
Drivers can keep delivering without a signal. Proofs and updates are sent automatically when the device reconnects.
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Sign-on-glass
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Photos of delivery
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Latitude and longitude for every delivery
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Chat between drivers and dispatchers
Drivers and dispatchers message each other about a run, in the Driver App and in Tarot Routing.
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Real-time updates
Dispatchers can push last-minute changes to drivers for on-demand work.
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Driver privacy
Drivers aren't tracked when they aren't working.
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Return logistics
Drivers collect planned or ad hoc returns and record proof of each item at pickup and back at the depot.
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Containers
Scan items into a box, crate or other container when loading, so the driver scans one barcode to deliver them all.
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Dispatch
Dispatch to the Driver App by QR code
Drivers scan a QR code shown on a screen at the depot to load their runsheet into the Driver App.
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Dispatch to the Driver App by email or SMS*
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Push to Driver App
Send a runsheet straight to a driver who is logged in to the Driver App.
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Browser-based mobile runsheet
Often used by subcontracted drivers who don't want to install the app.
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Printable PDF runsheet
For drivers without a smartphone or tablet.
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Excel or CSV runsheet
For importing runs planned in Tarot Routing into another system.
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Barcode scanning
Fast scanning (100+ barcodes a minute)
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Load scan and delivery scan
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Pre-scanning
Scan parcels and containers before runs are dispatched, so drivers get on the road faster.
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Scan log
Every barcode scan is recorded, to help trace when a parcel goes missing or is loaded into the wrong vehicle.
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Customisable delivery failure reasons and workflow
Drivers can only choose reasons consistent with what has already happened. For example, a parcel marked missing at loading can't then be marked delivered.
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Print barcode labels
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Packing advisor
As each package is scanned, the scanner shows its place in the delivery sequence, so the driver knows where to put it.
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Return flow logistics
Planned and ad hoc collections
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Record proof of each item at pickup and back at the depot
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Scan barcode or QR code for each return
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Route start and end proofs
Proof with photos and dispatcher signature
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Record start and end km, time and GPS location
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Custom delivery flows and reasons
Customise delivery success and failure reasons
For example: delivered damaged, delivered with reservations, not delivered because the customer was closed.
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Customise delivery requirements
For example: signature required except for customers with night lockers, or a photo required if an item is damaged.
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Map-based planning
See depots and jobs on the map
Jobs are coloured so successful and failed deliveries stand out.
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Street-by-street driving routes on the map
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Real-time driver location on the map
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Driver start and end location on the map
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See and edit territories on the map
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Custom map styles (streets, satellite and more)
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AI constraint checker
Write rules in plain English (or your own language) and AI checks whether the planned routes follow them.
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Proof of delivery
Timestamp, latitude and longitude
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Signature, photos, comments
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Itemised barcodes with details
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Delivery status and reason
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Downloadable PoD PDF
Dispatchers, admins, managers and finance can download PoD PDFs one at a time or in bulk, and end customers can download their own.
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PoD PDF downloadable directly by end customer
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Job Pool
Drag-and-drop jobs to later waves
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Job tags
Group jobs by category, or record why a job was carried over, so everyone in a multi-dispatcher team can see it.
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Send all unserved to Job Pool
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Merge jobs
Automatically merge several jobs for the same customer into one visit.
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Drag-and-drop timeline
Drag-and-drop jobs to change route or sequence
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ETAs and routes on the map update in real time
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Re-optimise a single route
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Advanced re-optimisation ignoring some constraints
Re-optimise a route while relaxing some rules, such as letting a driver take one more job and finish 15 minutes late, or giving a job to a driver from another territory.
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Delay driver departure
When a driver leaves late, ETAs update and you can see which time windows or jobs they'll no longer make.
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Hide, show and lock routes
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Colour-coded priority jobs
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See the impact of route changes on km, CO2 and fuel
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AI-powered ETAs
Machine-learning-powered ETAs
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ETAs improve with use
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Real-time ETA updates
ETAs update whenever the driver does something, such as leaving the depot or finishing a job.
Customisable tracking portal accessible by delivery recipient
No login needed. Recipients open a tracking link, or enter a tracking token, to follow their delivery. You can customise how the page displays for your organisation.
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Send tracking link by email or SMS*
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Automate communication based on custom events
Send email or SMS* to customers, your billing team or anyone else when something happens: the driver leaves the warehouse, a delivery succeeds or fails, the driver is two stops away, and many more.
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Delivery progress (scheduled, out for delivery, delivered)
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Live ETAs
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Parcel-level visibility
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To-the-door tracking
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Self-service PoD download
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Two-way customer messaging
Recipients reply by SMS* or chat from their tracking link, and dispatchers answer in Tarot Routing.
Trained QA staff test every feature by hand at least once before each release.
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Privacy and security
HTTPS
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Compliance measured against EU and UK GDPR, the Australian Privacy Act 1988 and ISO 27001
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Passwords hashed and salted
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OWASP Top 10 compliant
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Short-lived access tokens (JWT)
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Security best practices enforced and monitored
Detailed security policy available on request.
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Support
In-app support chat monitored 24/7
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Full user documentation
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Automations
Customer notifications
Automatic SMS* or email when a delivery is scheduled, out for delivery, next, or delivered.
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Management notifications
Automatic SMS* or email to managers when a delivery is late or fails, or on any other event you choose.
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Conditional notifications and message content
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Customisable notifications
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Your own SMS number and Twilio account
Send SMS* from your own number through your own Twilio account.
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Events trigger webhooks
Any Tarot Routing event can call your own software. For example: update your ERP when a delivery is completed, or notify your CRM when one is late.
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Custom branding
iFrame embed
Embed Tarot Routing in your own software.
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White labelling
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Customised PoD PDF
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Print barcode labels with your logo
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Enterprise authentication
Single sign-on (SSO)
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Customisable password policy
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Premium support
Uptime guarantee
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SLAs for support, bug fixes and more
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Support in your preferred channel
A Tarot Analytics account manager joins the channel your team already uses: Teams, WhatsApp, Slack, Jira, email or phone.
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Support tickets
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On-site implementation assistance and training
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Hold-your-hand support for data integrations
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Detailed compliance documentation
UK GDPR and EU GDPR documentation
Audit results, a data processing agreement and more.
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Penetration testing documentation
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Comprehensive security policy documentation
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Diversity and inclusion, and gender equality plan
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Custom development
Custom integrations with your ERP, WMS, TMS, DMS or accounting system
With any platform that supports integrations, imports or exports, over REST, HTTP(S), FTP, SFTP, AS2, SOAP or a custom protocol, in XML, JSON, CSV, Excel or a custom format.
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Company-specific feature requests
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*SMS utilisation billed separately.
Not sure which plan fits?
Book a demo and we will walk through your routes, constraints and fleet size, then recommend the right plan.